E-Government-Induced Business Process Change (BPC): An Empirical Study of Current Practices
نویسنده
چکیده
منابع مشابه
Current Practices in E-Government-induced Business Process Change (BPC)
E-Gov projects have an increasing influence on how government business processes evolve and change. While early e-Gov projects focused on government-to-public information and interaction, the second and third wave of e-Gov projects also emphasize internal effectiveness and efficiency along with intraand interdepartmental as well as intraand inter-branch integration. With these increases in scop...
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The literature on Business Process Reengineering (BPR) has evolved into a strand of literature which studies organizational change (OC), and more specifically, Business Process Change (BPC), induced and enabled by Information and Communication Technology (ICT). With the unfolding of electronic government (e-government) changes to the way government works also seem to be imminent. Electronic gov...
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A great number of recent studies in the e-government area focus on investigating how technology-induced changes in the public sector connect with the New Public Management (NPM) reform, envisioned by many politicians. Researchers in this field contend that e-government denotes a structural and process-oriented change of governmental organizations, with the objective of getting them to run more ...
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This research investigates one of the first eGovernment services launched as part of Ireland’s Information Society programme, the Irish Land Registry’s implementation of their award winning Electronic Access (EAS) project. In-depth enquiries into how public sector organisations manage IT-enabled transformations have remained relatively limited and this case contributes to this emerging body of ...
متن کاملEmergent risks in business process change projects
Purpose – Even today still many business process change (BPC) initiatives fail and cause high overruns for organizations undergoing BPC initiatives. It is therefore important that BPC practitioners and researchers understand the risks inherent in BPC projects, and that they adapt their risk management processes to account for and mitigate these risks. Thus, the purpose of this paper is to inves...
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عنوان ژورنال:
- IJEGR
دوره 1 شماره
صفحات -
تاریخ انتشار 2005